Social and digital media is a bullet train, and that bullet train is not coming home.

I'm in a different position than most CEO's. I'm a founder. I'm not a hired CEO. Now, I can be fired by the board, but most CEO's are hired by the board.

Success is best when its shared

The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we're doing business, were trying to manage the business through the lens of humanity.

Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.

When you start a company, it's a singular focus. You have the wind at your back.

A great business has to have a conscience. You have to know who you are and who you are not.