We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.

Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.

I really believe that you cannot use the stock market as a proxy for the economy.

I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.

Success is best when it is shared.

China traditionally has been a tea-drinking country but we turned them into coffee drinkers.

I was working probably at the age of 10, when I had my first paper route. I had every different kind of job you could possibly imagine as a young kid.