We have a big opportunity in China. We think the number of stores here can rival the number in North America.
Managing and navigating through a financial crisis is no fun at all.
I think the most important thing that I think everyone in America must have is belief that wherever they live, whatever station they have in life, that the American dream is alive and well. I think the fracturing of trust and confidence is in the American dream.
Success is something that has to be earned every day.
When it comes to Starbucks, I take every threat very personally.
Mass advertising can help build brands, but authenticity is what makes them last. If people believe they share values with a company, they will stay loyal to the brand.