With a population of more than 600 million people, an emerging middle class that is driving strong consumption, and a robust and resilient economy, Southeast Asia presents a compelling growth opportunity for Starbucks.

I think Starbucks created a platform and, ultimately, a runway for many other companies to emulate. I suspect if we had not achieved what we have, there would have been many regional brands that would have succeeded. But I'm not sure there would have been a national brand of the scope of Starbucks.

Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.

I think what we're lacking in society, not only in the U.S. but also around the world, is to find heroes once again and to celebrate these kind of people.

If you want to achieve widespread impact and lasting value, be bold.

Business leaders cannot be bystanders.

In times of adversity and change, we really discover who we are and what we're made of.