In times of adversity and change, we really discover who we are and what we're made of.

We have no patent on anything we do and anything we do can be copied by anyone else. But you can't copy the heart and the soul and the conscience of the company.

We have a big opportunity in China. We think the number of stores here can rival the number in North America.

You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.

Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn't a program it has to be a way of life.

Believe in your dreams and dream big. And then after youve done that, dream bigger.

Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.