I've traveled around the world, and what's so revealing is that, despite the differences in culture, politics, language, how people dress, there is a universal feeling that we all want the same thing. We deeply want to be respected and appreciated for our differences.

When companies fail, or fail to grow, it's almost always because they don't invest in the people, the systems, and the processes they need.

Success is empty if you arrive at the finish line alone.

In this ever-changing society, the most powerful and enduring brands are built from the heart.

I was working probably at the age of 10, when I had my first paper route. I had every different kind of job you could possibly imagine as a young kid.

We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.

People around the world, they want the authentic Starbucks experience.