I've traveled around the world, and what's so revealing is that, despite the differences in culture, politics, language, how people dress, there is a universal feeling that we all want the same thing. We deeply want to be respected and appreciated for our differences.

At an early age, my mother gave me this feeling that anything is possible, and I believe that.

I think the most important thing that I think everyone in America must have is belief that wherever they live, whatever station they have in life, that the American dream is alive and well. I think the fracturing of trust and confidence is in the American dream.

People around the world, they want the authentic Starbucks experience.

Anybody can leverage celebrity for profit.

When you're building a business or joining a company you have to be transparent, you can't have two sets of information for two sets of people.

Companies should not have a singular view of profitability. There needs to be a balance between commerce and social responsibility... The companies that are authentic about it will wind up as the companies that make more money.