When companies fail, or fail to grow, it's almost always because they don't invest in the people, the systems, and the processes they need.

Starbucks has a role and a meaningful relationship with people that is not only about the coffee.

The leaders in Washington have got to come together in a bipartisan way and do the right thing for the people who are being left behind. We cannot have an America that is only based on the wealthy.

Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.

I do feel, in a sense, the rules of engagement for citizenship has changed, and we must encourage other people to speak up and to take action.

Overnight the digital age had changed the course of history for our company. Everything that we thought was in our control no longer was. But within a year we had invested in social media and digital experts. Now Starbucks is the number one brand on Facebook.

Our history is based on extending the brand to categories within the guardrails of Starbucks.