I believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It's seizing the day and accepting responsibility for your future. It's seeing what other people don't see And pursuing that vision.

Starbucks is in my blood. It is such a part of me that letting it unravel simply was not an option.

Social and digital media is a bullet train, and that bullet train is not coming home.

The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.

Mass advertising can help build brands, but authenticity is what makes them last. If people believe they share values with a company, they will stay loyal to the brand.

Don't settle! Embrace a dream--and keep dreaming. Don't be a bystander. Take it personally.

Success in the United States is not an entitlement in China. You have to go there and earn it, and earn it the right way.