The issue of managing through a crisis is you have to be decisive even if you don't have perfect information.

The response to the Starbucks brand has been phenomenal in our international markets.

I honestly never dreamed at the time that I would one day own the Starbucks and or be in a position where we would have more than 10,000 stores around the world. It has just been an incredible journey for all of us.

Success in the United States is not an entitlement in China. You have to go there and earn it, and earn it the right way.

Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.

Starbucks being an extension of peoples home and work. The sense of community, human connection. That appears to be as relevant in Turkey, China, Japan and Spain as it is here in America. And Starbucks I think is creating something for people all over the world that has not existed before.

You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.