People around the world, they want the authentic Starbucks experience.

Whatever you do, don't play it safe. Don't do things the way they've always been done. Don't try to fit the system. If you do what's expected of you, you'll never accomplish more than others expect.

Success is empty if you arrive at the finish line alone.

If you want to achieve widespread impact and lasting value, be bold.

Hiring people is an art, not a science, and resumes can't tell you whether someone will fit into a company's culture.

In this ever-changing society, the most powerful and enduring brands are built from the heart.

I think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, 'I'm going to do this'.