Don't buy preground coffee.

We think of Starbucks not as a coffee company but a media company.

I am concerned about any attrition in customer traffic at Starbucks, but I don't want to use the economy, commodity prices or consumer confidence as an excuse.

I think what we're lacking in society, not only in the U.S. but also around the world, is to find heroes once again and to celebrate these kind of people.

On balance, I am a supporter of the minimum wage going up. We've got to be very careful what we wish for because some employers - and there could be a lot of them - will be scared away from hiring new people or creating incremental hours for part-time people as a result of that wage going up.

The premium single-cup segment is the fastest-growing business within the global coffee industry.

People around the world, they want the authentic Starbucks experience.