Don't buy preground coffee.

The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we're doing business, were trying to manage the business through the lens of humanity.

Any business today that embraces the status quo as an operating principle is going to be on a death march.

We need to reinvent food at Starbucks. Less could be more.

I think there is probably no better person to aspire to emulate than Steve Jobs and what he has done at Apple in terms of his leadership, his innovation, not settling for mediocrity.

People around the world, they want the authentic Starbucks experience.

Don't be threatened by people smarter than you.