In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.

I think what we're lacking in society, not only in the U.S. but also around the world, is to find heroes once again and to celebrate these kind of people.

Customers must recognize that you stand for something.

The companies that are lasting are those that are authentic.

With a population of more than 600 million people, an emerging middle class that is driving strong consumption, and a robust and resilient economy, Southeast Asia presents a compelling growth opportunity for Starbucks.

In times of adversity and change, we really discover who we are and what we're made of.

To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.