The future of America is not an entitlement. We have been given a treasure chest of gifts and opportunities, but some people are being left behind, and success is not sustainable unless it is shared.

We will never-and I mean never-turn our backs on our employees.

Authentic brands don't emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.

Starbucks has a role and a meaningful relationship with people that is not only about the coffee.

Do I take criticism of Starbucks personally? Of course I do.

With a population of more than 600 million people, an emerging middle class that is driving strong consumption, and a robust and resilient economy, Southeast Asia presents a compelling growth opportunity for Starbucks.

Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn't a program it has to be a way of life.