I don't have any secret sauce and I'm no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.

Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.

Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can't cut enough costs to save your way to prosperity.

Success is best when its shared

My kids probably started drinking coffee in their late teens.

The issue of managing through a crisis is you have to be decisive even if you don't have perfect information.

Even though people are under economic pressure, they still want to support those brands with values that are compatible with their own.