I don't have any secret sauce and I'm no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.

Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.

Americans reading the paper, listening to the news every single day, and all you hear is things are getting worse and worse. And that has a psychological effect on consumer confidence. That's what consumer confidence is.

We are not in the coffee business serving people, we are in the people business serving coffee.

I'm optimistic about the country; I'm optimistic about the American people.

I do feel, in a sense, the rules of engagement for citizenship has changed, and we must encourage other people to speak up and to take action.

This may sound a bit naive, but I got here by believing in big dreams.