The response to the Starbucks brand has been phenomenal in our international markets.

I think the most important thing that I think everyone in America must have is belief that wherever they live, whatever station they have in life, that the American dream is alive and well. I think the fracturing of trust and confidence is in the American dream.

My parents really wanted me to get out of New York, be exposed to other people, other ways of life.

People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.

In the 1960s, if you were a blue collar worker or uneducated, and you had an injury on the job, the company basically dismissed you.

The response to the Starbucks brand has been phenomenal in our international markets.

Starbucks has a role and a meaningful relationship with people that is not only about the coffee.