The response to the Starbucks brand has been phenomenal in our international markets.

Great companies are defined by their discipline and their understanding of who they are and who they are not.

More than anything else, technology will pave the way for innovative change at Starbucks. The bulk of Starbucks' innovation over the next several years will be technology-focused.

You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.

Every step of the way, I made a point to underpromise and overdeliver. In the long run, that's the only way to ensure security in any job.

Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.

Who wants a dream that's near-fetched?