Every step of the way, I made a point to underpromise and overdeliver. In the long run, that's the only way to ensure security in any job.

I never took classic business classes in college, so I don't have the background that any of the people running large companies have.

We have a big opportunity in China. We think the number of stores here can rival the number in North America.

I've traveled around the world, and what's so revealing is that, despite the differences in culture, politics, language, how people dress, there is a universal feeling that we all want the same thing. We deeply want to be respected and appreciated for our differences.

We will never-and I mean never-turn our backs on our employees.

Success is best when it is shared.

You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.