When companies fail, or fail to grow, it's almost always because they don't invest in the people, the systems, and the processes they need.
A great business has to have a conscience. You have to know who you are and who you are not.
Success is empty if you arrive at the finish line alone.
Always challenge the old ways.
People around the world, they want the authentic Starbucks experience.
We can't wait for Washington. Business leaders are going to have to galvanize their own constituencies and do everything they can to demonstrate confidence in the economy, and I think that can be contagious.