My kids probably started drinking coffee in their late teens.

In anything we do, any endeavor, it's not what you do; it's why you do it

It's different when you're trying to turn something around, especially something that you built, at a time when so many constituents - the media, Wall Street, competitors, ex-employees - are all saying that Starbucks's best days are behind it, and that Schultz is never going to be able to bring it back.

I do think - as self-serving as it sounds - that I was the right person, given the very, very strong headwind we had from the economy and our own issues, to come back and rewrite the future of the company.

The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.

Don't settle! Embrace a dream--and keep dreaming. Don't be a bystander. Take it personally.

The growth of the company and the license that Starbucks has is to participate in other food and beverage opportunities. We have a global business... and in many parts of the world, tea is much, much bigger than coffee, and we're going to bring tea and bring our capability and our understanding of what we've done for coffee to tea.