I was working probably at the age of 10, when I had my first paper route. I had every different kind of job you could possibly imagine as a young kid.

My mother taught me something at a young age - she said 'you are the company you keep.' To define yourself by some label or some level of resources - that's pretty shallow.

My passion. My commitment. This is the most important thing in my life other than my family.

While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people come together to connect and discover new things.

It's ironic that no matter where I go, I meet people from Brooklyn. I'm proud of that heritage. It's where I'm from, who I am.

We are not in the coffee business serving people, we are in the people business serving coffee.

Managing and navigating through a financial crisis is no fun at all.