Good timber does not grow with ease; the stronger the wind, the stronger the trees

Eliminate the cause of a mistake. Don't just clean it up.

It's the little things that make the big things possible. Only close attention to the fine details of any operation makes the operation first class.

. . . success is a combination of many things, but a good character is the foundation of the kind of success that will bring you real happiness. Choose your friends wisely-they will make or break you.

Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back.

Do it and do it now. Err on the side of taking action

View the problem as an opportunity to grow.