Communicate. Listen to your customers, associates and competitors.

Take good care of your employees, and they'll take good care of your customers, and the customers will come back.

Celebrate your people's success, not your own.

No matter how hard you work for your money, there's always someone out there willing to work twice as hard to take it away from you.

. . . success is a combination of many things, but a good character is the foundation of the kind of success that will bring you real happiness. Choose your friends wisely-they will make or break you.

Communicate. Listen to your customers, associates and competitors.

See and be seen. Get out of your office, walk around, make yourself visible and accessible.