It's more important to hire people with the right qualities than with specific experience.

Good timber does not grow with ease; the stronger the wind, the stronger the trees

It's the little things that make the big things possible. Only close attention to the fine details of any operation makes the operation first class.

No matter how hard you work for your money, there's always someone out there willing to work twice as hard to take it away from you.

Celebrate your people's success, not your own.

Take care of your people and they will take care of your customers.

Do it and do it now. Err on the side of taking action