Celebrate your people's success, not your own.

See and be seen. Get out of your office, walk around, make yourself visible and accessible.

It's the little things that make the big things possible. Only close attention to the fine details of any operation makes the operation first class.

. . . success is a combination of many things, but a good character is the foundation of the kind of success that will bring you real happiness. Choose your friends wisely-they will make or break you.

Communicate. Listen to your customers, associates and competitors.

Good timber does not grow with ease; the stronger the wind, the stronger the trees

Customer needs may vary, but their bias for quality never does.