Eliminate the cause of a mistake. Don't just clean it up.
View the problem as an opportunity to grow.
See and be seen. Get out of your office, walk around, make yourself visible and accessible.
Good timber does not grow with ease; the stronger the wind, the stronger the trees
Customer needs may vary, but their bias for quality never does.
. . . success is a combination of many things, but a good character is the foundation of the kind of success that will bring you real happiness. Choose your friends wisely-they will make or break you.