Customer needs may vary, but their bias for quality never does.

. . . success is a combination of many things, but a good character is the foundation of the kind of success that will bring you real happiness. Choose your friends wisely-they will make or break you.

Eliminate the cause of a mistake. Don't just clean it up.

No matter how hard you work for your money, there's always someone out there willing to work twice as hard to take it away from you.

It's more important to hire people with the right qualities than with specific experience.

Good timber does not grow with ease; the stronger the wind, the stronger the trees

It's the little things that make the big things possible. Only close attention to the fine details of any operation makes the operation first class.