When the amount of change externally exceeds the amount of change internally, the end is in sight.

I've learned that mistakes can often be as good a teacher as success.

A good leader remains focused. Controlling your destination is better than being controlled by it

Any company trying to compete...must figure out a way to engage the mind of every employee.

There are only three measurements that tell you nearly everything you need to know about your organization's overall performance: employee engagement, customer satisfaction, and cash flow...It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.

Trust is enormously powerful in a corporation. People won't do their best unless they believe they'll be treated fairly. The only way I know how to create that kind of trust is by laying out your values and then walking the talk. You've got to do what you say you'll do, consistently, over time.

Every great leader has a generosity gene.