Some people have better ideas than others; some are smarter or more experienced or more creative. But everyone should be heard and respected.

If you managed a baseball team, would you listen more closely to the team accountant or the director of player personnel?

For a large organization to be effective, it must be simple.

Common mission trap for companies: trying to be all things to all people at all times.

Short cycle business are being impacted by credit, and are being impacted by gasoline prices, food, distribution businesses, chemical business.

When the amount of change externally exceeds the amount of change internally, the end is in sight.

The productivity now at universities is terrible. Tenure is a terrible idea. It keeps them around forever and they don't have to work hard.