When employees underperform, a leader tells them so.

If you managed a baseball team, would you listen more closely to the team accountant or the director of player personnel?

In order to lead a country or a company, you've got to get everybody on the same page and you've got to be able to have a vision of where you're going. America can't have a vision of health care for everybody, green economy, regulations - can't have a bunch of piece - meal activities. It's got to have a vision.

If you don't have a competitive advantage, don't compete.

In real life, strategy is actually very straightforward. You pick a general direction and implement like hell.

No one is guaranteed a job in this.

Too often we measure everything and understand nothing. The three most important things you need to measure in a business are customer satisfaction, employee satisfaction, and cash flow. If you’re growing customer satisfaction, your global market share is sure to grow, too. Employee satisfaction gets you productivity, quality, pride, and creativity. And cash flow is the pulse—the key vital sign of a company.