If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.
Jack WelchAny time there is change, there is opportunity. So it is paramount that an organization get energized rather than paralyzed.
Jack WelchFocus on a few key objectives ... I only have three things to do. I have to choose the right people, allocate the right number of dollars, and transmit ideas from one division to another with the speed of light. So I'm really in the business of being the gatekeeper and the transmitter of ideas.
Jack Welch