In the end, your integrity is all you've got.

Ninety-nine point nine percent of all employees are in the pile because they don't think.

The binders, the charts, the grids may seem formidable, but the meetings themselves are built around informality, trust, emotion and humor.

As a leader, you have no right to have any employee wonder how they fit in and where they are going.

The quality of an idea does not depend on its altitude in the organization...An idea can be from any source. So we will search the globe for ideas. We will share what we know with others to get what they know. We have a constant quest to raise the bar, and we get there by constantly talking to others.

A leader's job is to look into the future and see the organization, not as it is, but as it should be

People aren't the same. Business is, in my opinion, all about the team that fields the best players. It's not about an idea. An idea goes away. Somebody catches up with it. It's not about a widget.