We know where most of the creativity, the innovation, the stuff that drives productivity lies-in the minds of those closest to the work. It's been there in front of our noses all along while we've been running around chasing robots and reading books on how to become Japanese-or at least manage like them.
Jack WelchGlobalization has taken a hit in that there is some sand in the gears because most of us have supply chains that are all over the world that we've had to lengthen.
Jack WelchHR should be every company's killer app. What could possibly be more important than who gets hired?
Jack Welch