Nothing of any importance has ever been accomplished by a pessimist.
Hierarchy is an organization with its face toward the CEO and its ass toward the customer.
You measure your people and you take action on those that don't measure up.
Control your own destiny or someone else will.
Strong managers who make tough decisions to cut jobs provide the only true job security in today's world. Weak managers are the problem. Weak managers destroy jobs.
Culture drives great results.