Trust is enormously powerful in a corporation. People won't do their best unless they believe they'll be treated fairly. The only way I know how to create that kind of trust is by laying out your values and then walking the talk. You've got to do what you say you'll do, consistently, over time.

Stretch targets energize. We have found that by reaching for what appears to be the impossible, we often actually do the impossible; and even when we don't quite make it, we inevitably wind up doing much better than we would have done.

Getting candor right - with your reports, your peers, and your boss - is a skill that can make or break your career.

All of management is about self-confidence

Change before you have to.

Don't take a job because your mother wants you to. Don't be a victim. You own your decision.

In the future, those who are not coaches will not be promoted.