I never put myself out there as an employment agency.

If you pick the right people and give them the opportunity to spread their wings and put compensation as a carrier behind it you almost don't have to manage them.

One of the jobs of a manager is to instill confidence, pump confidence into your people. And when you've got somebody who's raring to go and you can smell it and feel it, give 'em that shot.

Any time there is change, there is opportunity. So it is paramount that an organization get energized rather than paralyzed.

Not surprisingly, work-life moaners tend to be a phenomenon of below-average performers.

You can't behave in a calm, rational manner. You've got to be out there on the lunatic fringe.

An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.