Management is all about managing in the short term, while developing the plans for the long term.

If the rate of change on the outside exceeds the rate of change on the inside, the end is near.

Shareholder value is a result, not a strategy . . . Your main constituencies are your employees, your customers and your products.

You never know how diverse your career can be. I think it's wonderful. My life has always been the next page, not the last page.

Celebrating creates an atmosphere of recognition and positive energy. Imagine a team winning the World Series without champagne spraying everywhere. And yet companies win all the time and let it go without so much as a high five. Work is too much a part of life not to recognize moments of achievement. Make a big deal out of them. If you don't, no one will.

I might not be the brightest bulb in the chandelier, but I'm pretty good at getting most of the other bulbs to light up.

Common mission trap for companies: trying to be all things to all people at all times.