So every time you think about your work-life balance issue, remember what your boss is thinking about - and that's winning. Your needs may get heard - and even successfully resolved - but not if the boss's needs aren't met as well.
Jack WelchAgain, your challenge is not just to improve. It is to break the service paradigm in your industry or market so that customers aren't just satisfied, they're so shocked that they tell strangers on the street how good you are.
Jack Welch