I believe that in any initiative, you can't have a flavor of the month. When you believe something is profound in a company, you can not be a logical leader. You have to go to the lunatic fringe. There is no way that logic is what you need to change people.

It's the internet like the flu - it just spreads like crazy.

Shun the incremental and go for the leap.

We have built a company with a business mix and operating system that will allow us to deliver record results in any foreseeable economic climate, ... We have just completed a very successful management transition and I've never been more confident about the company's future.

If you managed a baseball team, would you listen more closely to the team accountant or the director of player personnel?

The value decade is upon us. If you can't sell a top-quality product at the world's lowest price, you're going to be out of the game.

Set stretch goals. Don't ever settle for mediocrity. The key to stretch is to reach for more than you think is possible. Don't sell yourself short by thinking that you'll fail.