The Internet is the Viagra of big business.

Globalization has taken a hit in that there is some sand in the gears because most of us have supply chains that are all over the world that we've had to lengthen.

Leading a big company means never allowing a company to take itself too seriously.

Companies don't give job security. Only satisfied customers do.

A leader's job is to look into the future and see the organization, not as it is, but as it should be

The binders, the charts, the grids may seem formidable, but the meetings themselves are built around informality, trust, emotion and humor.

No company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.