I guarantee you it will not be anyone from the outside.

The story about GE that hasn't been told is the value of an informal place. I think it's a big thought. I don't think people have ever figured out that being informal is a big deal.

No one is doing something in your business - getting a sale, having a key customer, working on an R&D project - doing anything that's more important than something you say is going to change the company.

If you have a reputation as a big, stiff bureaucracy, you're stuck.

I've learned that mistakes can often be as good a teacher as success.

Most organizations fail in driving change.

In my lifetime, Mitt Romney is the most qualified leader I've ever seen run for the presidency of the United States.