The 1980s will seem like a walk in the park when compared to new global challenges, where annual productivity increases of 6% may not be enough. A combination of software, brains, and running harder will be needed to bring that percentage up to 8% or 9%.

Managers can waste a lot of time at the outset of a crisis denying that something went wrong. Skip that step.

The biggest opportunity for big companies has come by far in the digitization of internal processes.

You have no right to be a leader if someone who works for you doesn't know where they stand.

If you managed a baseball team, would you listen more closely to the team accountant or the director of player personnel?

GE's businesses turned in a terrific first quarter. Our products and services are being well received in unusually robust global markets.

If your CFO is more important than your CHRO (Chief Human Resource Officer) you're nuts!