I am often asked if leaders are born or made. The answer, of course, is both. Some characteristics, like IQ and energy, seem to come with the package. On the other hand, you learn some leadership skills, like self-confidence, at your mother's knee, and at school, in academics and sports. And you learn others at work-trying something, getting it wrong and learning from it, or getting it right and gaining the self-confidence to do it again, only better.

I never put myself out there as an employment agency.

Giving people self-confidence is by far the most important thing that I can do. Because then they will act.

We've only been wealthy in this country for 70 years. Who said we ought to have all this? Is it ordained?

As a leader, you have no right to have any employee wonder how they fit in and where they are going.

Insecure managers create complexity. Frightened, nervous managers use thick convoluted planning books and busy slides filled with everything they’ve known since childhood……. They worry that if they’re simple, people will think they’re simple minded. In reality, of course, it’s just the reverse. Clear, tough minded people are the most simple.

Don't make the process harder than it is.