Failing to differentiate among employees — and holding on to bottom-tier performers — is actually the cruelest form of management there is.

Short cycle business are being impacted by credit, and are being impacted by gasoline prices, food, distribution businesses, chemical business.

The quality of an idea does not depend on its altitude in the organization...An idea can be from any source. So we will search the globe for ideas. We will share what we know with others to get what they know. We have a constant quest to raise the bar, and we get there by constantly talking to others.

I’ve learned in a hundred ways that I rarely regretted acting but often regretted NOT acting fast enough.

Shun the incremental and go for the leap.

Globalization is now no longer an objective but an imperative, as markets open and geographic barriers become increasingly blurred and even irrelevant.

Don't make the process harder than it is.