Public hangings are teaching moments. Every company has to do it. A teaching moment is worth a thousand CEO speeches. CEOs can talk and blab each day about culture, but the employees all know who the jerks are. They could name the jerks for you. It's just cultural. People just don't want to do it.
Jack WelchThe productivity now at universities is terrible. Tenure is a terrible idea. It keeps them around forever and they don't have to work hard.
Jack WelchMy bosses cautioned me about my candor. Now my GE career is over, and I'm telling you that it was my candor that helped make it work.
Jack WelchIโve learned in a hundred ways that I rarely regretted acting but often regretted NOT acting fast enough.
Jack WelchThere are only three measurements that tell you nearly everything you need to know about your organization's overall performance: employee engagement, customer satisfaction, and cash flow...It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.
Jack Welch