There are only three measurements that tell you nearly everything you need to know about your organization's overall performance: employee engagement, customer satisfaction, and cash flow...It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.
Jack WelchIf the rate of change on the outside exceeds the rate of change on the inside, the end is near.
Jack WelchYou've got to eat while you dream. You've got to deliver on short-range commitments, while you develop a long-range strategy and vision and implement it. The success of doing both. Walking and chewing gum if you will. Getting it done in the short-range, and delivering a long-range plan, and executing on that.
Jack WelchInsecure managers create complexity. Frightened, nervous managers use thick convoluted planning books and busy slides filled with everything theyโve known since childhoodโฆโฆ. They worry that if theyโre simple, people will think theyโre simple minded. In reality, of course, itโs just the reverse. Clear, tough minded people are the most simple.
Jack Welch