The productivity now at universities is terrible. Tenure is a terrible idea. It keeps them around forever and they don't have to work hard.

If work is just going in every day and getting a check, it's an ugly life. When you can make work a meaningful purpose, you've hit the jackpot for people.

If the rate of change on the outside exceeds the rate of change on the inside, the end is near.

Too often we measure everything and understand nothing. The three most important things you need to measure in a business are customer satisfaction, employee satisfaction, and cash flow. If you’re growing customer satisfaction, your global market share is sure to grow, too. Employee satisfaction gets you productivity, quality, pride, and creativity. And cash flow is the pulse—the key vital sign of a company.

Short cycle business are being impacted by credit, and are being impacted by gasoline prices, food, distribution businesses, chemical business.

Ninety-nine point nine percent of all employees are in the pile because they don't think.

You never know how diverse your career can be. I think it's wonderful. My life has always been the next page, not the last page.