Every employee, not just the senior people, should know how a company is doing.

Business is a game, and as with all games, the team that puts the best people on the field and gets them playing together wins. It's that simple.

I never put myself out there as an employment agency.

Ninety-nine point nine percent of all employees are in the pile because they don't think.

A leader's job is to look into the future and see the organization, not as it is, but as it should be

The idea flow from the human spirit is absolutely unlimited. All you have to do is tap into that well. I don't like to use the word efficiency. It's creativity. It's a belief that every person counts.

Managers can waste a lot of time at the outset of a crisis denying that something went wrong. Skip that step.