The essence of competitiveness is liberated when we make people believe that what they think and do is important - and then get out of their way while they do it.

Your goal, in other words, should be to make your bosses smarter, your team more effective, and the whole company more competitive because of your energy, creativity, and insights.

Does coaching work? Yes. Good coaches provide a truly important service. They tell you the truth when no one else will.

Someone, somewhere has a better idea.

If we wait for the perfect answer, the world will pass us by

...I think that ideally that is how a company works. It becomes a place of ideas, not a place of position.

If GE's strategy of investment in China is wrong, it represents a loss of a billion dollars, perhaps a couple of billion dollars. If it is right, it is the future of this company for the next century.