One of the things about leadership is that you cannot be a moderate, balanced, thoughtful, careful articulator of policy. You've got to be on the lunatic fringe.

You can't behave in a calm, rational manner. You've got to be out there on the lunatic fringe.

If we wait for the perfect answer, the world will pass us by

The biggest opportunity for big companies has come by far in the digitization of internal processes.

With leadership the question at the beginning of the day is, 'how far can we take this...how big can we grow it...and how fast can we get there?'

In real life, strategy is actually very straightforward. You pick a general direction and implement like hell.

When it comes to strategy, ponder less and do more.