You can't believe how hard it is for people to be simple, how much they fear being simple. They worry that if they're simple, people will think they're simpleminded. In reality, of course, it's just the reverse. Clear, tough-minded people are the most simple.

Arrogance is a killer, and wearing ambition on one's sleeve can have the same effect. There is a fine line between arrogance and self-confidence.

With leadership the question at the beginning of the day is, 'how far can we take this...how big can we grow it...and how fast can we get there?'

We know where most of the creativity, the innovation, the stuff that drives productivity lies - in the minds of those closest to the work.

As a leader, you have no right to have any employee wonder how they fit in and where they are going.

The biggest opportunity for big companies has come by far in the digitization of internal processes.

All of management is about self-confidence