We have built a company with a business mix and operating system that will allow us to deliver record results in any foreseeable economic climate, ... We have just completed a very successful management transition and I've never been more confident about the company's future.

Common mission trap for companies: trying to be all things to all people at all times.

When it comes to strategy, ponder less and do more.

Business is a game, and as with all games, the team that puts the best people on the field and gets them playing together wins. It's that simple.

For a large corporation to be effective, it must be simple. For an organization to be simple, its people must have self-confidence and intellectual self-assurance. Insecure managers create complexity, real leaders do not clutter.

Our behavior is driven by a fundamental core belief: the desire, and the ability, of an organization to continuously learn from any source, anywhere; and to rapidly convert this learning into action is its ultimate competitive advantage.

Trust happens when leaders are transparent.