Real communication is an attitude, an environment. It is the most interactive of all processes. It requires countless hours of eyeball to eyeball, back and forth. It involves more listening than talking.

An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.

You talk about seeing around corners as an element of success. That's what differentiates the good leader. Not many people have it. Not many people can predict that corner. That would be a characteristic of great leaders.

My bosses cautioned me about my candor. Now my GE career is over, and I'm telling you that it was my candor that helped make it work.

In any bad situation you can not let yourself be a victim.

If work is just going in every day and getting a check, it's an ugly life. When you can make work a meaningful purpose, you've hit the jackpot for people.

With leadership the question at the beginning of the day is, 'how far can we take this...how big can we grow it...and how fast can we get there?'