Real communication is an attitude, an environment. It is the most interactive of all processes. It requires countless hours of eyeball to eyeball, back and forth. It involves more listening than talking.

Someone, somewhere has a better idea.

GE's businesses turned in a terrific first quarter. Our products and services are being well received in unusually robust global markets.

Protecting underperformers always backfires.

The biggest opportunity for big companies has come by far in the digitization of internal processes.

That's all managing is: just coming up with the right questions and getting the right answers.

They were making a deal for a property that clearly was a property that we wanted to own, so we had to act, and act as quickly as we could, and make the offer more attractive.