Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.

The essence of competitiveness is liberated when we make people believe that what they think and do is important - and then get out of their way while they do it.

We know where most of the creativity, the innovation, the stuff that drives productivity lies-in the minds of those closest to the work. It's been there in front of our noses all along while we've been running around chasing robots and reading books on how to become Japanese-or at least manage like them.

Trust is enormously powerful in a corporation. People won't do their best unless they believe they'll be treated fairly. The only way I know how to create that kind of trust is by laying out your values and then walking the talk. You've got to do what you say you'll do, consistently, over time.

It is better to act too quickly than it is to wait too long.

I think the move by Mr. Greenspan was welcomed by everyone here.

What business could be mature when you have economies with more than 2 billion people in India, China and Southeast Asia?